Refund & Cancellation Policy
Important details regarding our strict non-returnable product policy and order cancellation rules.
Strict No-Return & Non-Refundable Policy
At Innova Spectrum, due to the sensitive and precision-engineered nature of drone technology, electronic components, batteries, and spare parts, all sales are final. We do not accept returns, exchanges, or issue refunds once a product has been sold and delivered.
-
Why No Returns? Drone spare parts, electronic boards, flight batteries, and delicate components can be easily mishandled, subjected to static electricity, or installed incorrectly during DIY repairs. To ensure 100% brand-new, untouched, and authentic items for every customer, we strictly prohibit product returns or swaps.
-
Quality Assurance: Every item dispatched from our store undergoes thorough quality checks and is securely packed to ensure it reaches you in pristine condition.
Damaged, Defective, or Wrong Item Received (Exception)
Wh
-
You may cancel your order only before it has been processed and dispatched from our warehouse.
-
Once an order has been packed, handed over to our courier partners, or assigned a tracking number, it cannot be cancelled.
-
To request a cancellation, contact us immediately via WhatsApp or phone at +91-9560607574.
Contact Us
If you have any questions or require clarification regarding our policies before placing your order, please reach out to us:
-
Business Name: Innova Spectrum
-
Address: 105, New Manglapuri, Sultanpur, New Delhi, Delhi 110030
-
Phone / WhatsApp: +91-9560607574
-
Email: innovaspectrum2026@gmail.com
%20Ltd.png)