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Refund & Cancellation Policy

Important details regarding our strict non-returnable product policy and order cancellation rules.

Strict No-Return & Non-Refundable Policy

At Innova Spectrum, due to the sensitive and precision-engineered nature of drone technology, electronic components, batteries, and spare parts, all sales are final. We do not accept returns, exchanges, or issue refunds once a product has been sold and delivered.

  • Why No Returns? Drone spare parts, electronic boards, flight batteries, and delicate components can be easily mishandled, subjected to static electricity, or installed incorrectly during DIY repairs. To ensure 100% brand-new, untouched, and authentic items for every customer, we strictly prohibit product returns or swaps.

  • Quality Assurance: Every item dispatched from our store undergoes thorough quality checks and is securely packed to ensure it reaches you in pristine condition.

Damaged, Defective, or Wrong Item Received (Exception)

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  • You may cancel your order only before it has been processed and dispatched from our warehouse.

  • Once an order has been packed, handed over to our courier partners, or assigned a tracking number, it cannot be cancelled.

  • To request a cancellation, contact us immediately via WhatsApp or phone at +91-9560607574.

Contact Us

If you have any questions or require clarification regarding our policies before placing your order, please reach out to us:

  • Business Name: Innova Spectrum

  • Address: 105, New Manglapuri, Sultanpur, New Delhi, Delhi 110030

  • Phone / WhatsApp: +91-9560607574

  • Email: innovaspectrum2026@gmail.com

About Us.

Who We Are: Innova Spectrum is India’s specialized provider of entry-level DJI drones, genuine spare parts, batteries, and essential accessories, committed to delivering authentic components and reliable support to drone enthusiasts across the country.

Our Mission: To empower professionals and hobbyists across India with world-class drone technology

Our Presence: Serving customers in Delhi, Mumbai, Bengaluru, Chennai, Hyderabad, Pune, and 20+ cities across India.

Service Areas Section

North India: Delhi, Gurugram, Noida, Jaipur, Chandigarh, Lucknow, Amritsar, Shimla, Srinagar, Kashmir, Manali, Leh, Jalandhar, Meerut, Ghaziabad, Agra, Allahabad, Kanpur, Aligarh

South India: Bengaluru, Chennai, Hyderabad, Kochi, Trivandrum, Visakhapatnam, Coimbatore, Madurai, Tirupati, Mangalore, Pondicherry

West India: Mumbai, Pune, Ahmedabad, Surat, Goa, Indore, Vadodara, Nashik, Rajkot, Nagpur, Thane, Bhavnagar, Udaipur, Kota

East India: Kolkata, Bhubaneswar, Patna, Ranchi, Guwahati, Shillong, Jamshedpur, Dhanbad, Siliguri, Darjeeling, Gangtok

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Phone: +91-9560607574

Email: innovaspectrum2026@gmail.com

Address: 105, New Manglapuri, Sultanpur, New Delhi, Delhi 110030

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